At Macallister Publishers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.
We collect the following personal information from our clients and website visitors:
Full Name — to identify and address you personally throughout your project
Email Address — for project communication, invoicing, and marketing emails (with your consent)
Phone Number — for project updates, consultations, and client communication via call or text
We do not collect or store any credit or debit card details. All payments are processed securely through third-party payment gateways. When a payment is due, we send you a secure invoice link — you complete the transaction directly through the payment platform of your choice.
We use the information we collect for the following purposes:
● To manage and communicate about your publishing project
● To send project updates via call or text message
● To process payments through secure third-party invoice links
● To send marketing emails to subscribers who have given their explicit consent
● To improve our website and services using analytics data
We only send marketing emails to individuals who have voluntarily subscribed on our website. By subscribing, you give us your explicit consent to send you updates, promotions, and publishing-related content. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email we send.
To operate our website and deliver our services effectively, we work with the following trusted third-party providers:
Google Analytics — We use Google Analytics to track and analyze website traffic and user behavior. This data is collected anonymously and helps us improve our website experience. Google Analytics may use cookies to collect this information.
tawk.to — We use tawk.to as our live chat support tool. Any information you share through the chat widget may be stored by tawk.to in accordance with their own privacy policy.
Payment Gateways — We use trusted third-party payment platforms including Stripe, PayPal, Authorize.Net, Square, and others to process client payments. We do not store, access, or handle your payment card details at any point. All transactions are completed directly through the payment platform's secure environment.
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can choose to disable cookies through your browser settings at any time, though this may affect certain features of our website.
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted from our systems.
You have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate information
Request deletion of your personal data
Withdraw your consent to marketing emails at any time
Request a copy of your data in a portable format
To exercise any of these rights, please contact us at the details provided below.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy, please don't hesitate to get in touch:
Whether you're just getting started or ready to take your manuscript to the next level, our team is here to help. At Macallister Publishers, we believe every author deserves a publishing partner they can trust. Reach out to us today and let's talk about turning your book into a reality. We'd love to hear from you.
Sometimes a conversation is all it takes to get the ball rolling. If you'd rather speak directly with one of our publishing experts, we're just a click away. Reach out through our Contact Us page and we'll get back to you promptly.
+1 833 706 4101
